Your Privacy Is Our Priority

1.1 Registration & Account Information

When you create an account at 3kbd, we collect the following information:

• Full name and date of birth
• Mobile number and email address (if applicable)
• National ID or passport number (for identity verification)
• Your preferred username

This information is required for account verification, ensuring security, and maintaining responsible gaming.

1.2 Financial Information

For deposit and withdrawal processing, we collect details of your payment method. 3kbd processes transactions only through bKash, Nagad, and Rocket. We never store your mobile banking PIN or full password. Only the transaction reference number and the last few digits of your mobile number are kept in encrypted form.

1.3 Technical & Usage Information

When you visit our site, we automatically collect the following information:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and list of pages visited
• Gaming history (bet amount, time, outcome)
• Cookie and session data

1.4 Communication Information

When you contact our customer service team via live chat or email, the content of that conversation may be stored. This is used to improve service quality and to assist you in the future.

2.1 Service Delivery & Account Management

The primary purpose of the information collected is to operate 3kbd's services smoothly. This includes:

• Creating and managing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Managing the VIP program and providing cashback
• Tracking gaming history and balance

2.2 Security & Fraud Prevention

3kbd analyzes collected information to ensure the security of your account and financial transactions. This information is used to detect unusual transaction patterns, attempts to create multiple accounts, or other suspicious activity. Your data is kept secure through SSL encryption and modern security technology.

2.3 Responsible Gaming

We ensure responsible gaming by monitoring your gaming habits. If a concerning pattern is observed in a user's gaming behavior, we may provide support or, if necessary, place a temporary suspension on the account. This measure is entirely for your well-being.

2.4 Service Improvement & Personalization

By analyzing your usage patterns, we improve the 3kbd experience. Using preferred game categories, session times, and other behavioral data, we may present relevant content and offers tailored to you.

2.5 Compliance with Legal Obligations

Under legal obligations, we may be required to retain and present information in certain circumstances. In such cases, we do not share any information without a legitimate request from the relevant authority.

3.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. 3kbd uses cookies for various purposes, such as keeping login sessions active, saving language preferences, and ensuring site functionality.

3.2 Types of Cookies

• Essential Cookies: Without these, the site cannot function properly. Login sessions, security tokens, and balance display are examples.
• Functional Cookies: Remember your preferences such as language or game layout.
• Analytics Cookies: Help us understand site traffic and usage patterns, which are used to improve the service.

3.3 Cookie Control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some important site features to stop working.

4.1 When We Share Information

3kbd does not sell, rent, or transfer your personal information to third parties without authorization. Information may be shared in the following limited circumstances:

• Payment Processors: The minimum information required to confirm transactions through bKash, Nagad, or Rocket.
• Technology Providers: Trusted technology partners for managing game software and platform infrastructure.
• Legal Authorities: When complying with legitimate legal orders or directives.

4.2 Third-Party Obligations

All third parties we work with are bound by strict confidentiality agreements. They are obligated to use information only for the specified purpose and may not use it for any other purpose or share it further.

4.3 International Data Transfers

In some cases, your information may be stored on servers outside Bangladesh. In such cases, we ensure that the data protection standards are adequate and that there is no risk.

5.1 Technical Security

3kbd applies industry-standard security measures to protect your information:

• All data transmissions secured through SSL/TLS encryption
• Sensitive information stored in databases is kept in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewall and intrusion detection systems are active
• Two-factor authentication availability

5.2 Administrative Security

Only authorized personnel can access your information within defined limits. All staff are bound by strict confidentiality agreements and receive regular security training.

5.3 Response to Data Breaches

If a data breach occurs, 3kbd investigates promptly and notifies affected users as quickly as possible. Emergency measures are taken to minimize harm.

6.1 Active Accounts

All information is retained while your account remains active. Even after an account is closed, some information may need to be kept for a specified period for legal and financial record-keeping purposes.

6.2 Transaction Records

Financial transaction records — deposits and withdrawals made through bKash, Nagad, or Rocket — are retained for a defined period based on legal requirements.

6.3 Deletion Requests

You can request deletion of your information by emailing [email protected]. However, in cases of legal obligations or ongoing disputes, retaining certain information may be necessary for us.

7.1 Right of Access

You may ask 3kbd at any time what information we hold about you. In response to this request, we will provide you with a list of the information we have.

7.2 Right of Correction

If any of your information is incorrect, you can request a correction. Some information can be updated directly from account settings; for other changes, please contact the support team.

7.3 Right to Withdraw Consent

You may withdraw any previously given consent at any time. However, any processing that took place before the withdrawal remains valid. Withdrawing consent may affect access to some services.

7.4 Right to Complain

If you have any privacy-related complaints, please first contact us at [email protected]. We will work to resolve the issue as quickly as possible.

3kbd is an adults-only platform. This site is intended solely for individuals aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21. If we have reason to believe that a minor has created an account, we will close that account immediately and delete the collected information. If a parent or guardian believes their child has registered, please contact us at [email protected].

9.1 Notice of Changes

3kbd reserves the right to update this privacy policy at any time. If significant changes are made, we will try to notify you via live chat or email. However, it is recommended that you check this page regularly.

9.2 Continuity of Consent

Continued use of the site after an update will be considered as your acceptance of the new policy. If you do not agree to the new terms, you have the option to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, our support team is available 7 days a week, 24 hours a day.

• Email: [email protected]
• Live Chat: Available directly on the site after logging in to 3kbd
• Language: Support is available in both Bengali and English

We respect your privacy and take every concern seriously. Stay with 3kbd — for a safe and enjoyable gaming experience.